Helpie FAQ

Things to remember:
• Your face with a mask on it. Guests must wear masks to enter the venue. Once you have passed the checkpoint, masks are no longer required.
• Your mobile ticket or printed ticket (buy tickets here)
• A chair or blanket

Things to leave behind:
• Outside beverages
• Weapons
• Drugs
• Animals

Guests must wear masks to enter the venue. Once you have passed that entrance checkpoint, masks are no longer required.

Outside food is allowed within reason. No coolers.
Outside beverages are not allowed. Guests may bring sealed, unopened water bottles (within reason).

Food is not available at the venue.

As COVID-19 restrictions in the city and CDC recommendations continue to shift, we are continuing to update our plans. While many of our rules have relaxed, we will continue to give guests the option to safely enjoy live music within the bounds of their own comfort levels.

Our COVID-19 protocols include the following:
Mask requirements for all guests upon entrance
Social distancing is offered among all guests who purchase a pod
• Strict hygiene protocols, including the thorough sanitation of the venue during and after each show
Hand sanitizer stations throughout the footprint
Contactless concessions ordering is offered for guests who purchase a pod

Jamo Presents has worked closely with the St. Louis city health department to obtain approval on these plans.

If you’re in a pod: There will be QR codes in every pod. Using your mobile device, scan your pod’s QR code to view the menu and to place an order. When your order is ready, we’ll deliver your order right to your pod!
To scan a QR code, focus your smartphone’s camera on the code (no need to take a picture) and you should see a notification pop-up to open a link. Click that link to view our menu. QR code ordering is digital payment only (no cash.)
You can also use our walk-up bar (cash accepted.)

If you’re in General Admission: There will be a walk-up bar located at the side of the venue, opposite of box office / entrance.
Cash or card are both accepted at the walk-up bar.

YES. We will not provide chairs for outdoor events at City Foundry STL. We do have a limited quantity of folding chairs available for rent.

BYO Chairs is allowed in pod AND GA sections.

Pods vary in size. We have pods available for parties of two, and pods that can hold between four to six people. There is enough space in each pod for everyone in the party to comfortably sit, move around and dance.

Chairs are not provided at outdoor City Foundry shows. We do have a limited quantity of folding chairs available for rent.

Re-entry is not permitted.

What’s a pod? When you purchase a pod, you will purchase tickets in a group of either 2 or 4-6. Your group will get a piece of turf that is roped off from the rest of the venue; this is your pod.

What’s General Admission? General Admission means you may roam freely in our GA Section.

Where is General Admission located? The GA section is located toward the back half of the venue, although the size of the GA section varies per show due to previous pod purchases.

Can I go back and forth between the pod section / GA section?
Pod people will be given wristbands and are welcome to move about the venue, including the General Admission section. However, please be respectful of other pod people by allowing distance to anyone else in a pod. While we’re excited to relax our rules, we want to uphold the guidelines that many of our concertgoers have come to expect and appreciate.

General Admission ticket holders cannot enter the pod section. Please be respectful so we can continue to relax our rules while allowing all guests the opportunity to enjoy live music in accordance with their own comfort levels.

Yes. Jamo Presents @ City Foundry STL events are 21+ unless accompanied by a parent or guardian.

Children 5 and younger do not require a ticket. However, if you are purchasing a pod, please note that pods are sold in ticket groups of 2 or 4-6, regardless of whether a young child is included in that group.

There is no food available at the venue. Outside food is allowed within reason.

The parking garage is located about 600 feet away from the concert area. We have a designated drop off point for ADA, Uber, etc. directly next to the concert area. If you’d like to be dropped off closer to the concert area to shorten your walking distance, there is a gate off of Vandeventer; look for the Jamo Presents signs.

Google Maps link

City Foundry STL is located at 3700 Forest Park Ave, specifically at the intersection of Forest Park Avenue and Vandeventer Avenue. Jamo Presents concerts are located at Space 192 on the furthest West portion of the property (closest to IKEA).

Enter off Forest Park Avenue and park in the garage, then head to the ground level (towards IKEA) to find our outdoor venue space.

Parking is free on site at City Foundry STL.